These Terms of Service ("Terms") govern your use of the services, website, and text messaging program offered by Fisher Heating & Cooling LLC ("Fisher Heating & Cooling," "we," "us," or "our"). By using our services or opting into our text messaging program, you agree to these Terms.
1. Acceptance of Terms
By requesting service, scheduling an appointment, submitting a form on our website, or opting into our SMS program, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy.
2. Services
Fisher Heating & Cooling provides residential and light commercial heating, ventilation, and air conditioning (HVAC) services throughout Peoria and the West Valley in Arizona. Services include diagnostics, repair, maintenance, and new system installation. Specific scope, pricing, and timelines are set out in the estimate or work order provided for each job.
3. SMS / Text Messaging Program
Fisher Heating & Cooling operates a text messaging (SMS) program to communicate with customers who have provided consent. The terms in this section apply specifically to that program.
Consent
By providing your mobile phone number and opting in through a form, checkbox, keyword, or verbal or written agreement, you consent to receive SMS text messages from Fisher Heating & Cooling at the number provided. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Description of SMS Use Cases
The types of text messages you may receive from us include:
- Appointment scheduling, confirmations, and reminders
- Technician dispatch and estimated arrival (ETA) notifications
- Service and maintenance follow-ups
- Estimates, quotes, and invoice or payment notifications
- Account and service-related updates
- Occasional promotional offers, seasonal specials, and maintenance reminders
- Responses to inquiries and requests you send to us
Message Frequency
Message frequency varies based on your interactions with us and the services you request.
Message and Data Rates
Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging and data plan.
Opt-Out: You can cancel the SMS program at any time by texting STOP to any message you receive from us. After you send the message STOP, we will send you a reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To rejoin, sign up again as you did the first time and we will resume sending messages to you.
Help: If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at (623) 632-0155 or [email protected].
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Age Restriction
You must be at least 18 years old to opt into and use our SMS program. By opting in, you represent and warrant that you are 18 years of age or older and that the mobile number you provided belongs to you or that you are authorized to use it.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For details on how we collect, use, and protect your information, please review our Privacy Policy.
Customer Support Contact
For any questions about our text messaging program or your account, contact us at:
- Phone: (623) 632-0155
- Email: [email protected]
- Address: 7233 W Vogel Ave, Peoria, AZ 85345
4. Estimates, Pricing, and Payment
Estimates are provided in good faith based on the information available at the time. Final pricing may change if additional work, parts, or conditions are discovered during service, in which case we will communicate the change before proceeding where practical. Payment is due upon completion of work unless otherwise agreed in writing. We accept the payment methods disclosed at the time of service.
5. Scheduling and Cancellations
Appointments may be rescheduled or canceled by contacting us at the phone number or email above. We ask for reasonable advance notice so we can serve other customers efficiently. We reserve the right to reschedule appointments due to weather, emergencies, parts availability, or circumstances beyond our control.
6. Warranties
Workmanship and equipment warranties, where offered, are described in the estimate, invoice, or manufacturer documentation for your specific job. Equipment warranties are provided by the manufacturer and are subject to the manufacturer's terms. We do not warrant against damage caused by misuse, neglect, unauthorized repairs, or conditions outside the scope of our work.
7. Limitation of Liability
To the fullest extent permitted by law, Fisher Heating & Cooling LLC is not liable for indirect, incidental, special, or consequential damages arising from our services, our website, or our SMS program. Our total liability for any claim is limited to the amount you paid for the specific service giving rise to the claim.
8. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Maricopa County, Arizona.
9. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.
10. Contact Us
Fisher Heating & Cooling LLC
7233 W Vogel Ave, Peoria, AZ 85345
Phone: (623) 632-0155
Email: [email protected]
Web: www.fisheracrepair.com