This Privacy Policy explains how Fisher Heating & Cooling LLC ("Fisher," "we," "us," or "our") collects, uses, and protects information when you visit www.fisheracrepair.com or contact us for heating and cooling services.
Information We Collect
We collect information you provide directly to us, including your name, phone number, email address, service address, and details about the service you need, when you submit a form, call, text, or otherwise contact us.
We also automatically collect limited technical information when you visit our site, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
- To respond to your requests and provide heating and cooling services
- To schedule appointments and send service and appointment updates
- To communicate with you by phone, text, and email about your request
- To process payments and maintain service records
- To improve our website, services, and customer experience
- To send promotional messages where you have given consent
SMS / Text Messaging
With your consent, we may send you text messages related to your service request, including appointment confirmations, scheduling, and service updates. Consent to receive text messages is obtained through a checkbox on our web forms and is never a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out of text messages will not affect your ability to receive service.
How We Share Information
We do not sell or rent your personal information. We do not share your personal information or mobile opt-in data with third parties for their own marketing purposes. We may share information only with trusted service providers and subcontractors who help us operate our business and deliver services to you, with such parties bound to protect your information, or when required by law.
Cookies & Analytics
Our site may use cookies and analytics or advertising tools (such as a Meta pixel) to understand site usage and measure advertising performance. You can control cookies through your browser settings.
Data Retention & Security
We retain information for as long as needed to provide services, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by contacting us using the details below.
Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Fisher Heating & Cooling LLC
7233 W Vogel Ave, Peoria, AZ 85345
Phone: (623) 632-0155
Email: [email protected]